Following last week’s jettison of Bell Canada, I’ve been doing some more selective shopping.
On Saturday, Courtney and I stopped at The Bay at Queen & Yonge Streets.
After finding a few pairs of pants that I liked, I went in search of a salesperson to unlock the fitting-room doors. In the whole “few-thousand square foot” space of Menswear, there was ONE salesman, and he was busy ringing in sales. I politely approached, asking if there was anyone available to help. “The rooms are right there” he blurted. When I tried to explain that they were locked, he nearly shouted “There’s someone down the aisle, on the left.”
When I carried my bundle of possible purchases “down the aisle,” I found the other salesperson. But he didn’t have a key, and referred me back to the cashier. Once he’d finished chatting with his friend…
I pointed out that he wasn’t able to help, and Salesman 2 just shrugged saying “well, I can’t help!” This seemed eerily familiar – I bought jewelry there a few months ago, and had to wait almost 45 minutes for a salesperson!
So I dropped my stuff on the nearest display, and walked out empty-handed. And a little pissed off.
Today, I went to The Gap.
They were very busy, as it was lunchtime. As soon as I walked in, someone greeted me and asked if I needed help. When I got to the change-room, there was someone ready in case I needed help. And I did - twice. My fucking waistline is expanding too damn fast.
Everyone in the store was very helpful and cheery. So I spent a few hundred dollars. And I'll go back next payday for more.. I don’t mind spending money for things, but I’m not going to support bad service. If more people felt this way, maybe companies would have to shape up.
Hooray for good service.
Wednesday, October 24, 2007
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5 comments:
I agree 100%, I was at a car dearlership a few years ago looking for a new car...I waited for about 15 minutes withour having a sales rep approach .. they were all gathered around a desk talking .. I went up to reception told the girl I wanted to see the manager. When he finally showed up, I told him I wouldn't buy a car from his dealership because of the lowsey service.
You shopped at the Gap? How very conservation suburban middle-America of you. Next thing we know you'll be driving a mini-van and listening to the latest Clay Aiken album.
AC: Good for you! We should start a movement.
2Rabbits: In this week alone I've posted photos of my Golliwog and my head being attacked by a Zombie Wannabee while I drank on a Bathurst St driveway, and admitted to voting Green. I think I've got a way to go before Clay. Pffffbbbt!
See? He's not conservative suburban middle-America, he's trendy urban bourgeois. :-)
Yay! I like to see that sort of action. I think you should follow it up with a letter to the Bay though, otherwise they won't notice.
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